1
1
Burger King Info
Amenities
Service options
-
Outdoor seating
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Highlights
-
Great coffee
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Comfort food
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
-
Tourists
Planning
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Parking
Best WLM Reviews
I have never been treated so disrespectfully at a restaurant. Absolutely disgusting attitude and are not helpful whatsoever. I will never go to another Burger King ever again even if it’s not at this location.
Not marked as temporarily closed on Google, Yelp, or in their app. Their app let me order, said to let them know when I got to the restaurant and they would start making my food and then let me know when it was ready, so I did. Sat out front for a while before walking up to the doors to find them locked. Went around to the *other* doors and there is a single 8.5x11 piece of printer paper on the door (photo attached).
After standing there for Wayyy too long, some guy motioned to me that they were closed… as if there was some confusion *there*. After continuing to stand there staring at them someone finally came to the door, unlocked it, opened it 5 inches and said, pointing at the paper, “We’re closed” ????
They said they couldn’t cancel my order. They said they can’t mark that they’re closed to stop taking orders. “It’s automatic” “it’s up to corporate” they said. So… they can’t make my food.. they can’t cancel my order… they can’t mark that they’re closed to stop more orders (through their app, doordash, grub hub, etc) from coming in, and apparently can’t or aren’t willing to contact corporate to have them do something to stop this problem from happening/continuing to happen.
After calling about having a bad order almost a month ago I spoke with the manager Noah she was amazing. I made a revisit, and she made it right not only was the food delicious she has such a pleasant personality great customer service, and definitely very professional along with her staff.
I would like for her to be recognized for being a great manager team leader thank you Burger King. Thank you Noah.
The food was okay but I was disappointed because they had new milkshakes The lady that took my order was very rude very unprofessional as I was giving my order for the third time because she seemed like her mind was somewhere else especially when talking to other employees as she was taking my order she asked me 3 times what I wanted to drink after telling her 3 times chocolate milkshake she failed to tell me that they didn't have any milkshakes until she handed me a cup and I said ma'am I ordered a milkshake and she went no you didn't because I would have told you that we don't have any milkshakes. This is even after I told her 3 times I gave you my order and you failed tell me that you did not have them she was very rude it's very unprofessional. On top of that the place was definitely not very clean at all a lot of garbage on the floors the tables were dirty At the other employees just seem like they did not want to be there at all they were more interested in talking about what was going on with their Facebook accounts then they were about doing a good job at definitely whent to be going back to that Burger King.
The drive through at night no one takes any order you jus got to stay in line until you get frustrated and pull off this is by da the worse business in Pittsburgh staff at drive through are very rude les cancel this Burger King
This location is hit or miss as far as cleanliness and service goes. Latest visit was fine but the dining room was very dirty...but the line was also very long. Once the super friendly cashier got through the line, she promptly began cleaning the dining area. She was much nicer than the obviously stressed out staff behind the counter. Note: this location seems to always have a group of several gypsies (or whatever you want to call them) sitting outside the building smoking God knows what. Also, for the South side, you get the benefit of a parking lot!
I went through the drive-thru, They didn't have half of what I wanted. No problem, I just ordered a Whopper meal. I drive up to the window and the lady tells me it's more than it is on the menu even if I accounted for tax. No matter, I'm not going to cause a fuss over a few quarters. I'm told after they swipe my card to drive down to the end of the drive-thru and wait for my food. I do so and after 5 minutes, Another car comes up behind me and loudly lays on the horn. I have nowhere to go so I pull back into the parking lot and go inside. I think it's odd that I haven't gotten my food yet and I'm confused as to why they didn't bring it out to me like they said they would, especially considering the car behind me got its food.
Low and behold, they have no idea where my food is.... and they have no evidence of it on their computer screen. I double checked my bank account and yep there it is there's the Burger King charge. They are all very confused even though I'm speaking directly to the woman who just took my card and I am in a large marked van. Very hard to miss.
I told them I just ordered from here, All I have is my drink, I just need my food.
They argue with me for a minute, instead of maybe going and getting my food they spend three to five minutes giggling and laughing loudly saying well" No one's come through the drive-thru" even though the woman who just took my order is standing right there, and a car went after me.
I eventually got my food but even then I've been overcharged and I ended up wasting 20 minutes here and the service was terrible. I mean come on It's not that hard just hand me my food and have basic memory spanning the last 5 minutes of your life. I don't understand how someone can be so inept at their job that they can't remember someone who just came through the drive-thru not but 5 minutes before.
Google should allow zero stars.
Being the only drive thru in the South Side, I still wonder why I keep trying it because every time there's something really wrong. This time I sat at the drive-thru speaker for 5 minutes, nothing. Pulled up to the window and someone put up a finger to signal it'll be a minute. Another guy came up and ignored me for 5 more minutes because he was on the phone trying to get the headphones to work but didn't bother to tell me that until I knocked again and then just slammed the door on me. Last time the drive-thru was only available for online orders. And both times before that the burgers were cold despite only driving a few blocks home and they forgot the onion ring sauce and mayo packets both times despite being asked for specifically.
Quick Facts About Burger King
Today
Opening Hours
| Sunday | 06:00 AM - 02:00 AM |
|---|---|
| Monday | 06:00 AM - 02:00 AM |
| Tuesday | 06:00 AM - 02:00 AM |
| Wednesday | 06:00 AM - 02:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 02:00 AM |
| Saturday | 06:00 AM - 02:00 AM |
How to go there
Location
Places