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Buona - Countryside Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Coffee
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The service is fast and the food tastes great. Their customer service is amazing. I’ve used them for catering a funeral and everything was professional and wonderful. I had an issue recently and was compensated greatly by management. We understand mistakes happen, and management handled it awesomely.
Excellent fast food restaurant. A lot of different things to eat on their menu. The pizza is excellent! Very impressed. Not fancy, but very clean. Beef sandwiches, hamburgers, chicken sandwiches, etc. I pick this fast food restaurant over any one I have ever been to. I give it 5 Stars!
⭐️⭐️⭐️⭐️⭐️
The staff here is very friendly. But they continue to send out the wrong orders via drive-through and in person. I have reached out several times to let them know that they have screwed up my personal and work orders at a company down the street. Last week I ordered a Meatball sandwich, got to work and discovered a Italian beef with hot peppers. I ordered today a grilled chicken sandwich, confirmed with employee that I would like light mayo, order came with extra mayo on it. I have also ordered salads regularly for my boss to which I have returned three times to the kitchen due to the wrong ingredients. There is clearly an issue with the kitchen and it is unfortunate no one is doing anything to rectify the problem for customers.
First time ever to dine at Countryside Buona. What a pleasant experience my family and I had there. The food and the service was just outstanding. The dining room hostess', Renee just made our visit as pleasant as any one could. Five stars to Renee.
For those who live in that area you will be absolutely satisfied.
Was excited when I knew of this new location and the fact that it had a drive through. I placed an order for three large beefy sandwiches with cheese cheese last Sunday through drive-thru. Got home and to my surprise they didn't have cheese. Was disappointed, called the location and when I asked to speak to a manager they hung up on me. Called again and they were hesitant to get me the manager. After waiting for a while I spoke to manager and he stated they would issue me a $10 credit, never received credit. I understand that errors happen but when you spending over $72 dollars in food they should at least honor credit and ensure accuracy. Very bad customer experience at this location. Staff taking orders were unprofessional and just not focused.
It's a nice building and has good atmosphere. Everything was very clean and well maintained. We had a party of 4 so we had a good menu sampling.
The beef sandwich is standard Chicago fare. Good Italian bread and hot peppers top it off perfectly.
Don't sleep on the chicken. My son had the chicken Parm sandwich and absolutely loved it. The salads looked very good. After having a bad experience with a beef bowl at portillos, the beef bowl at Buona was excellent. Very good presentation and good quantity.
We'll be back, this is pretty much a Chicago standard nowadays.
Online order a pickup with Italian beef with extra beef, hot spice on side and Char-grilled Chicken avocado jack. Open it without avocado inside and very mess lettuce, onion inside the grilled chicken bun and no extra beef and no hot spices inside my ltaliana beef order. This is not the first time to place online order in this location. I don't wanna to order pickup again with this bad experience.
First time actually going into the building. It was clean. Staff were friendly and helpful with recommendations. The cashier went above and beyond to make sure I had a good dining experience. My favorite is the bbq chicken pizza and crispy chicken salad.
Quick Facts About Buona - Countryside
Today
Opening Hours
| Monday | 10:30 AM - 10:30 PM |
|---|---|
| Tuesday | 10:30 AM - 10:30 PM |
| Wednesday | 10:30 AM - 10:30 PM |
| Thursday | 10:30 AM - 10:30 PM |
| Friday | 10:30 AM - 11:00 PM |
| Saturday | 10:30 AM - 11:00 PM |
| Sunday | 10:30 AM - 10:30 PM |
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