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Buick GMC Service Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Best WLM Reviews
3 hrs to get my oil changed and tires rotated. Tires weren't oriented on vehicle with digital locations. After leaving, I had to return to the dealership to correct. The vehicle wasn't washed completely.
My husband and I were basically out “tire kicking” had no intentions on buying anything AT ALL! But after the great Service from our sales guy Mark Mingo who was dedicated and worked tirelessly in helping us find the right Used Vehicle. The whole staff was very friendly even the F&I manager, it was a deal we just couldn’t walk away from. And it was a pleasure. Thank you guys!! Keep up the great work!!
Erick has been amazing from all the advisors he has been the best very helpful and updated me with everything that was going on with my truck thank you for everything
They know what they doing. The service is quick and done right. Communication spot on. Israel is a goat at service advisor ????
I had a great experience coming there. Paul was very knowledgeable and very helpful on getting the job fix for me.
First of all, after they had repaired my Buick and had it in the shop for almost three weeks, I had to return it the next day because they returned it with the A/C broken. When I returned they told me that they would have it ready in three days and that was not the case. In total they had it for a total of almost three months. These three months they did not want to lend me a car so I could have a vehicle and when they offered me a "rental" I ended up paying almost $500 dollars out of my pocket when they said it will be paid by GMC Workshop.
Very different from the Ford workshop when I took my son's car to be repaired, they lent him a car free of charge without having to pay absolutely nothing, they were very professional and friendly.
Absolutely very different with the service they provided me here.
Here they never called me to keep me informed about how work was going cero updates nobody even bother. I always had to call or messaged and I was lucky if they answered me.
I left my Buick with a full tank of gas, they returned it to me with less than half a tank. And the day they said it will be ready I went to pick it up, they DID NOT have it ready, they also told my husband that they couldn't find it... they hadn't washed it, inside it's full of hair that I don't know who it belongs to, disgusting and oil. It's been the worst service I've ever received, apart from the fact that I felt that they did not want to assist me, this is why I give them a 0. It has been a very bad experience with a long time to fix it, which made me spend a lot of money on Uber, car rental and bad very bad service.
A great staff makes this one of the finest service centers in the Dallas-Fort Worth area.
Just wanted to say the gentleman that helped me was very courteous and upfront. He and his team got my replacement tire quickly and replaced my tire, jack and parts back in their original spot in my truck. I'm very happy. I'm glad I bought my GMC from your dealership and took my truck in for service. Very much appreciated. Thank you!!
Quick Facts About Buick GMC Service Center
Today
Opening Hours
| Monday | 07:00 AM - 06:30 PM |
|---|---|
| Tuesday | 07:00 AM - 06:30 PM |
| Wednesday | 07:00 AM - 06:30 PM |
| Thursday | 07:00 AM - 06:30 PM |
| Friday | 07:00 AM - 06:30 PM |
| Saturday | 08:00 AM - 01:00 PM |
| Sunday | Closed |
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