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Braum's Ice Cream & Dairy Store Info
Amenities
Service options
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Drive-through
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In-store pickup
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In-store shopping
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Takeout
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Dine-in
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Coffee
Planning
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Quick visit
Payments
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Credit cards
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Debit cards
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NFC mobile payments
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SNAP/EBT
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I wanted to really love it but it was only a solid choice. I think you get a lot of value for what you are paying and I love that it's sourced locally.
I jus wished the food was a little hotter. The roll was a bit dry.
The workers are rude the past few times my family has been here. The girl working yesterday morning almost dropped my drinks and acted annoyed that I asked for a drink carrier. When this braums opened back up it was great, but seems to be going down hill as far as customer service. I get having an off day, I also work in customer service, but every worker having a bad attitude and acting annoyed at a customers request should be evaluated.
I just drove to braums on Kickapoo and McArthur, I called in our order (2 strawberry malts and 1 chocolate and a 1/4 lb cheese burger and a Jr burger) malts were thin we didn't need a straw and they were the worst burgers I had EVER eaten from anywhere! I'll never go back. I used to be a assistant manager at that same store, that's the second time in a row that our order has been screwed up!!
It was 5:45 AM, ORDERED the three meat breakfast burrito, got a burrito with (in order) tortilla, slab of ham, a light dusting of scrambled eggs, a Shakey-shakey of bacon bits, A WHOLE CHOPPED ONION AND A WHOLE CHOPPED TOMATO, and a 2 tablespoon serving of mustard on one end of the burrito, other end dry. Service was great for the time I was there, friendly, communicative, patient with me when I ordered. (I don't normally eat breakfast so I didn't know the breakfast options beyond biscuit and gravy.)
It was obvious thos person was new. No one even noticed her struggling. Just a bunch of standing around and looking. I'm always happy and was told by management that I was a horrible person. That there are a lot of horrible people on this area. Very unprofessional and unpleasant. Have a blessed day. I will not ever go back or recommend this place again. As a man my duty is to call human resources and fill them in on all the activities that happed the way they happened. Not that it matters but seems like hatered towards straight men.
the employee helping us was very rude and seemed very visibly annoyed when my group of 4 came in. it was only 8:30pm so they didn’t close for 2 hours. He did not even reply when we ordered he just walked away. his name was coby.
I ordered 8 strips in total and 2 medium fries. I asked for extra braums sauce and they put three in the bag I asked for ONE more braums sauce and the worker at the window said " I gave you three already so I can't give you anymore" I don't understand why I couldn't get just one more sauce when I literally use 2 sauces for two strips and a medium fry because the workers want to BARLEY FILL THE CUP UP.
New employee had slight confusion but manger stepped in and helped out in a timely manor polite great service restored some faith in yalls company ( walked almost a mile from the other Kickapoo location to get here) happy great to everyone who walks on Def reccomd this location
Quick Facts About Braum's Ice Cream & Dairy Store
Today
Opening Hours
| Sunday | 06:00 AM - 10:45 PM |
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| Monday | 06:00 AM - 10:45 PM |
| Tuesday | 06:00 AM - 10:45 PM |
| Wednesday | 06:00 AM - 10:45 PM |
| Thursday | 06:00 AM - 10:45 PM |
| Friday | 06:00 AM - 10:45 PM |
| Saturday | 06:00 AM - 10:45 PM |
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