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Bo Wah Kitchen Info
Amenities
Service options
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Delivery
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Takeout
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Comfort food
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Lunch
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Dinner
Amenities
Atmosphere
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Casual
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
$5 for a pint of duck sauce and this is “the pint”
Call to say what happened, im then on the phone for 5 minutes listening to her take someone else's order in the restaurant. Interesting.
I call back
“Oh will bring it over”
30 minutes later when there is no food left so now you just have a pint of duck sauce and no food for it…
Trash
I don't know what's going on with this place but after waiting a long time for my lunch order, I approached the young girl behind the counter and told her I had to leave because I was late getting back to work. She had this I don't care attitude and just said, "Ok". So I left. What a waste. I will not be going back. Worst customer service I ever experienced at an Asian place.
Terrible service from driver demanding tip didn’t even finish paying when he started demanding tip and got mad because I gave him 5$ and he delivered it a building down from them I always tipped regardless but not with such a bad attitude never ordering from there again .
The food here is fairly good. The quality is consistent. The wait at the counter can be long, took exactly 30 minutes for 2 small soups and 1 small chicken chop suey . the place is clean and the counter person is nice and polite.
I have been going to Bo Wah for over 20 years and have always enjoyed their food but about 10 months ago not only was my order wrong but the food was HORRIBLE. I thought that this must have been a fluke so I order again a week later.
Same result. Sub par food. I gave them a few more chances because, after all, I was a loyal customer and wanted to give them the benefit of the doubt but to no avail. The food just had no flavor so I stopped patronizing them.
Just the other day (after eight months) I thought I should try them one more time. Not only was the food the worst, part of the order was wrong and when I called them to inform then of the problem I was berated and insulted.
I am a retired chef and have owned 2 restaurants. I also have hade many conversations with the owners (husband and wife) over the years about food and the restaurant business and have found them cordial and accommodating but now it seemed as if they were changed people.
I don't know what happened but something is wrong and , what ever it is, it's bringing the business down.
It used to been the best but now it's just spiraling down to the worst. I am not the only one who feels this way. I know many people who have the same experiences and opinion.
I hate what has happened to this place but If they don't address the problem, what ever it is, I'm afraid they are doomed.
We have been getting takeout here for many years. The last year the quality has been very disappointing. Everything is overcooked except the. Egg rolls. I always enjoyed roast pork egg foo young but now the pork is so crunchy it’s more like egg shells than meat. We have complained but last night was another bad meal. We are done!!!
The food taste good and not over seasoned, price is fair, establishment is clean. Would be nice if there were tables to eat in, overall I recommended
UPDATE:
They now have a table to eat in
Okay so first of all I’ve been coming here for years without incident and today I received an incorrect order. It was supposed to be chicken and broccoli with shrimp fried rice. The error was that there was not one piece of chicken included only shrimp fried rice. I went back to the store within 10 minutes and simply requested they add chicken. I was very nice about it because I understand people make mistakes. Instead of correcting their error I was accused of manipulating the order and doing something to it because there no way they give this much fried rice. She literally argued me down about a 14 dollar Chinese food order. She completely blamed it on me which was ridiculous. What do I have to gain from simply asking them to correct it. I never once asked for a refund. If I was white she wouldn’t have had the nerve to question me. It was insulting and humiliating. They are racist and they will never get another dime of my hard earned black money. And the person I dealt with was some fast talking Chinese lady with glasses. Her customer service was the worst I’ve ever received. Don’t support.
Quick Facts About Bo Wah Kitchen
Today
Opening Hours
| Monday | 11:00 AM - 09:30 PM |
|---|---|
| Tuesday | 11:00 AM - 09:30 PM |
| Wednesday | 11:00 AM - 09:30 PM |
| Thursday | 11:00 AM - 09:30 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 09:30 PM |
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