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BJ's Wholesale Club Info
Amenities
Service options
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Curbside pickup
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Delivery
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In-store pickup
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In-store shopping
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Same-day delivery
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Credit cards
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Debit cards
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NFC mobile payments
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SNAP/EBT
Best WLM Reviews
I’m a level 10 Google reviewer, one of the only 3 in the entire Carolinas. And I get over 300,000 daily viewers to my stuff on Google - so listen carefully BJ’s:
BJ’s gets only 2 stars for the mobile app requirements for scanning 6 out of 7 items by the exit clerk being an extremely absurd requirement!!
Not ok - wastes our time!! Never had a missed item in 3 years and still scans extra so many items.
BJ’s Wholesale Club (warehouse) located at
11715 Carolina Pl Pkwy, Pineville, NC 28134
is a great club for money savings on bulk items. My photos show the varieties here at the club. Please subscribe to see more!!
My only complaint is with the self scan checkout program as they check ****way too many items**** on the way out!! I bought 5 items and all 5 got scanned by the checker. Not ok!!! Need to check 2 or 3 MAXIMUM. Never have had an issue with not scanning and it wastes a lot of time for other customers. Not ok. I have over 26 Million views to my reviews/photos - take what I write seriously please.
If you ever happen to stop by. Ask for Justin he works nights. I promise if he's your bartender you will have the best experience of your life. He is very attentive, friendly and welcomes everyone with a warm smile. No bar can match their happy hour specials. Family friendly as well I see many family's come in for dinner and when I turn and see the smiles I know the food is good.
I love this location! The staff is very friendly & very helpful! The store is very clean & organized perfectly. I shopped on a night very close to closing and I was having a hard time finding my last 2 items. Out of nowhere a lady named Deja approached me asking me did I need help, she most definitely was like my angel that night!! She pointed me in the right direction and I was able to get everything that I needed!! Thank you Deja for your act of kindness!! ❤️
I wanted to try BJ’s out so I bought a membership when I went shopping I didn’t like BJ’s so I canceled my membership on March 11, 2024. I’m still waiting on my refund of $65. Every time I call a team member tells me it’s gonna take three days, I spoke to a manager and told her that I did not receive my refund. She says that she’s gone. Send it up to upper management and they will investigate and get back to me it's April 10 2024 and I still haven’t received my refund. Be careful to apply for a membership. @BJ’s it's hard getting your money back One thing I did not like about BJ’s was you have a cart full of food you have to check yourself out the self check out lines are not that big BJ's does not have a food court
Ninety-nine percent of businesses make it their policy to not allow open carry guns especially in this new environment of legislatures allowing open carry without permits, background checks or training. I was floored when I ran into someone open carrying who was not a law enforcement official. It terrified myself and my child. When I approached management, they advised it is BJ’s policy to support the constitutional rights of open carry without regard to safety of their customers and employees. When I contacted their corporate office, no one responded. I left a message about how upsetting it was and they never responded. I WILL NEVER STEP FOOT ON THEIR PROPERTY AGAIN!!! Two weeks ago, someone walked into Monroe’s Walmart with a bullet proof vest carrying several weapons along with a semi automatic rifle. They were arrested but guess what BJ’s policy is. This would be allowed in BJ’s. If you value your life and want to avoid traumatizing your children and trying to protect them from violence because witnessing a non law enforcement individual open carrying a weapon without knowledge of their intent is a form of violence. I don’t have an issue with someone who goes through the proper steps to have background checks, training and legal permit to conceal carry but open carry should never be allowed.
Terrible terrible. Gas pumps often empty with no signage. Last time half the self checkouts were broken and only 1 real line open. Today no shopping carts (they said it was because they were “ so busy “. ). Only about 30 cars there. No interest in helping customers either. No wonder Costco is always packed and this place always dead. PS BJs Costco way busier and they always have carts.
Do not bother with this wholesale club. I tried to cancel a pick up order and could not, even though the email has a cancel order on it. The club couldn't cancel the order until 1 hour after closing on the day to pick up. Then you have to wait 3-5 days for your money back. Tried to complain to corporate, you can't. Operator wasn't available - goodbye. I also understand if you buy a TV or anything else big they will not take back the item, you have to go through the manufacturer. Waste of my time and money.
Disappointing customer service at the Pineville BJ's.
On 1/12/2024 around 6:30 pm I visited BJ's Pineville store with my newborn son.
When I was ready to check-out I had 22 items in my cart and a stroller that I was pulling alongside.
I tried to checkout, but there were no registers open asside from the self-checkouts.
I stopped over to the customer service desk and asked if there was a register that could check me out.
The woman left the customer service desk, walked over to speak to someone and came back to tell me, "only self-checkout was open".
I asked why only self-checkout was open and was dismissed, she said, "that's all that is open".
There were 3 people at customer service with no line and 3 people around the self-checkout registers with little activity.
I don't mind self-checkout, but I was juggling a full cart and a newborn baby in a stroller.
In addition to my BJ's account, I also pay for memberships to Sam's Club and Costco.
I've never had a complaint shopping at Sam's club and Costco's employees absolutely deliver the highest quality of customer service.
I'm not sure what's happening at BJ's, but given the option I'd much rather go down the block to Sam's club or drive 30 minutes to Costco.
Quick Facts About BJ's Wholesale Club
Today
Opening Hours
| Sunday | 08:00 AM - 08:00 PM |
|---|---|
| Monday | 08:00 AM - 09:00 PM |
| Tuesday | 08:00 AM - 09:00 PM |
| Wednesday | 08:00 AM - 09:00 PM |
| Thursday | 08:00 AM - 09:00 PM |
| Friday | 08:00 AM - 09:00 PM |
| Saturday | 08:00 AM - 09:00 PM |
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