Battlefield Park Body Shop Inc

+1 804-526-7004

118 Bruce Ave, Colonial Heights, VA 23834 United States of America

Open Today: Closed

Battlefield Park Body Shop Inc Info

118 Bruce Ave, Colonial Heights, VA 23834 United States of America
+1 804-526-7004
[email protected]

Amenities

Accessibility

Wheelchair accessible parking lot

Amenities

Mechanic
Restroom

Planning

Appointments recommended

Payments

Debit cards
Credit cards

Best WLM Reviews

During the past six months, I have unfortunately had to have two vehicles repaired, each at a different local body shop. Let me just say that the work done by Battlefield Park Body Shop on my Toyota Tacoma far exceeded my experience with the repairs done on the other vehicle at another body shop. Battlefield Park conducted a thorough estimate of the work needed, ordered materials in advance of my scheduled repair start date, and delivered my repaired truck in a timely manner and at a reasonable cost.

Love the customer service, constantly kept updated on your vehicle, looked for best cost on parts. Very timely. Great work. Happy Customer I am.

Work was told a 3 week job. My car was there for 40 days. Car is NOT back to pre accident conditions. Yes, body work was fixed, but the fenders are not matching up to the car smoothly. Had to have mechanic adjust headlights. And paint is bubbled.

The office person was nice when I called and helped me figure out the Geico stuff! Just for some back ground car was in accident in NY and was towed to VA for service as that is home for us. This was the only place I could find that took Geico insurance. I will say it took 2+ months but there was extensive damage to car. We are happy with work done. We did call about every 2 weeks for updates as I signed that they could deal directly with insurance to get car done. It is a tough time to get parts for cars and not as many mechanics to do work. So the 5 stars is for work done but you will need to be patient.

Everyone was friendly & helpful! Work was fast and turned out great!

It's a NO for me! I went to get an estimate for a collision repair for my wife's car. The man I spoke with didn't want to listen to anything I was saying. I tried to point out some things that I noticed since the accident and he immediately said "There's no way that could have been caused by the accident." He didn't even inspect it, drive it, or test it in any way. He may have been correct, but he didn't explain his reasoning other than - "I've been doing this a long time and I know these things." I definitely do not recommend taking your vehicle here. I will be taking my car somewhere else.

Listen I can’t knock the quality of the work done here. My car came looking beautiful with very few defects. The reason they are only getting a three star revie is as follows.

Project management and attention to detail. The shop ordered the wrong hood for my car and never was able to get the straight. I ended up accepting the car back with the hood still damaged. My reason is this complaint is purely because the had the car for four months!

Time management is a huge problem at this repair shop. Parts that the knew they need weren’t ordered until they needed the part to move forward. This added more delays. I’m sorry only goes so far since this repair took an amazingly long time.

You heard that right the car was in the shop for four months! And came out unfinished. This leads me to communication. Unlike you call them and harass them you will not hear from them. This needs a lot of work. I’ve never had a car in the shop so long but it received no communication without me instigating it. They also ignored an error code for a bad O2 sensor making assumptions instead of contacting me to find out if this was expected. Please for the love of everything communicate with your client!

Lastly they do an amazing job this is why they are getting a three star review over a one star. The paint job was better than factory. The fit and finish is perfect.

The people here are kind and quite personable, they'll always do their best to help you within their control. Their work ethic is excellent as well. Fully satisfied.