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Avila's Auto Sales and Repair

+1 910-409-8985
1624 Castle Hayne Rd, Wilmington, NC 28401 United States of America
Open Today: 09:00 AM - 04:00 PM
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Amenities

From the business
  • Identifies as Latino-owned
Accessibility
  • Wheelchair accessible parking lot
Offerings
  • Oil change
Amenities
  • Mechanic
  • Restroom
Payments
  • Debit cards
  • NFC mobile payments
  • Credit cards
Other
  • Identifies as Latino-owned

Best WLM Reviews

I needed spark plugs brakes and a purge valve. I paid $90 for that purge valve and then I paid $500 in total for the labor when I pulled off after picking up my car after it had sat there for over a week without anyone working on it until the last minute, as soon as I pulled off the engine light immediately came back on and was doing the same problem, I called the main mechanic who works there named Fernando and he said to please bring the car back and he would look at it, all he did was reset the computer and say that it was fine that I needed a new gas cap, bought a new gas cap, it was still doing the same problem. He never made an attempt to fix the problem or figure out why it was still doing the same thing. I took my car to a different mechanic and he said the NEW purge valve was never put on, so they kept my $90 part and also charged me for labor for my part that they did not put on and did not make an effort to fix it, or make it right or offer me my money back or try to figure out where the part went that magically disappeared that they didn't put on my car that I had already paid for and I also had already paid for the labor. I told Fernando many times I did not want any of the other mechanics working on my car and he completely ignored my request and let just any random mechanic that works there work on my car and look what happened. So now I have the report from the new mechanic that I took it to because I had to pay another $90 for another new purge valve and pay for labor to have it put on even though I had already paid for that at Avila's, but the new mechanic that I took the car to gave me a report and gave me photos showing that the purge valve that was on my car was clearly not new you can tell by looking at it. So I have the paperwork I can take them to court but it's going to cost me just as much to take them to court, so by the time I get finished taking them to court I will have just lost more money. So they got me, will show you guys to stay away from this place if you don't want to get ripped off or scammed.
I paid them to tow my car and have the oil pan changed,after days without it being fixed just sitting at their shop I get my car back and it’s still leaking oil. They refused to have my car fixed or give me my money back.
Good customer service prompt repair at fair pricing
Worst ever expereince at a repair shop. Do not use these people if you want real work done. And I wouldn't buy a car from them either.
I had my heater core replaced by Avila's Auto. My vehicle was leaking inside the passengers side of the cab. After they "fixed" it, it leaked worse. I took it back two times. The third time they put flex seal under my dash! When I demanded my money back the owner refused and told me to bring it back to them a fourth time. When I said, No thank you, his response was "if you want to spend the money to take me to court, then do it." Also, during this entire three week nightmare, I had to show up to get any answers while they had my car. Never answered the phone or texts even though they could text me just fine when giving me a quote.
Worst experience with a mechanic ever! Now I have to sue them for the $700 they charged me to flex seal my car......
Our tire was about to blow and we didn't have much extra money but we passed by here and aw they had used tires so we stopped. These guys came out and looked at our tires and gave us a great deal!! We ended up getting two tires at an amazing price and they put them on for us right away. I am giving this place a recommendation for anyone needing tires. They also do repairs and sale cars. I'm very happy with the service we got. Go see them.
They are warm friendly. Seem to know what they're doing. They have a young hispanic man there who keeps a smile on his face. And does really great work. I would recommend them. Plus they're open on Saturdays. And their prices are very favorable. Five star
Very reasonable prices on used tires, and service. Professional, friendly and courteous to each customer.
Just got a quote to fix my car and met the owner. I can tell he’s an honest man and will bring every car I get to this shop!

Quick Facts About Avila's Auto Sales and Repair



Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 04:00 PM
Sunday Closed
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