Automotive Specialist

+1 573-449-2537

1201 Old 63 N, Columbia, MO 65201 United States of America

Open Today: Closed

Automotive Specialist Info

1201 Old 63 N, Columbia, MO 65201 United States of America
+1 573-449-2537
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Offerings

Oil change

Amenities

Mechanic
Restroom

Planning

Appointments recommended

Payments

Debit cards
NFC mobile payments
Credit cards

Best WLM Reviews

Finding a good mechanic is a challenge, but Automotive Specialist gained a new loyal customer this week. Long story short, I had a brake job done a few months ago here, and then three months later something on it failed and I was in need of a new brake job. Called them back up, they towed it from the place I had it and fixed it for me, all under warranty from the first job. They called and communicated throughout the entire process, were so friendly, and up front about helping me out. I'll be recommending them to anyone who is looking.

Amazing customer service. Lived in Columbia for 30 years and this is by far the best experience I've had with an auto repair shop.

Had an issue with my car mis firing, had replaced a coil on cylinder 5, turns out the new part was faulty. They got it in same day did a compression test everything was good tested injectors, everything was fine there, found the faulty coil I had just replaced got it fixed in about 2 hours and at a very responsible price, they gained a life long customer. Such an amazing business.

They do a great job at a reasonable price. They will even go over options with you. Friendly people. November 2023 is the last time I had service with them. They replaced a couple of tires and that went well.

One criticism though which inspired me to update my Google review via a new Google review, I miss that Automotive Specialist doesn't send their data to CARFAX anymore.

My service records used to auto populate in the CARFAX "My Car Maintenance" service garage on CARFAX's website. However, that only works if the service shop sends the data to CARFAX. Automotive Specialist stopped sending the data it seems. So, now I have to enter the service records manually.

Regardless, I still like the place. So, 5 out of 5 stars still.

I repeatedly come back to Automotive Specialist. They are honest, fair, and knowledgeable. Always grateful for their professional service!

Update: I believe the ownership has recently changed hands, and the service has taken a turn for the worse. I was recently charged $140 for an estimate to install a part I provided; I had no idea they were going to charge for that estimate until they handed me the bill. I haven't been back since.

Upon check in I was told the earliest appointment would be on the following Monday. After understanding my issue they pulled my van in on the spot, fixed my simple issue and got me on the road in less than 30 minutes. Thanks for taking the time to listen and think critically. They understood the problem was a quick fix and made my day much easier. Thanks!

I was driving across country and had a “check engine” light come on. I found this place had good ratings and decided to give it a try. My experience was excellent.!

Do not go here. My car has been having issues starting for awhile and they initially thought it was an issue with the battery. Turns out it was actually a problem with condensation getting inside the cabin. They suggested replacing the windshield and circuit board which was costly and expensive. Ultimately that still didn't stop condensation from getting inside the car and causing the issue to rear its head again. We told them to fix it and they just put a couple of moisture absorbers inside the vehicle and called it a day. As of this review the problem still persists and I'm waiting for my local dealer to address the issue.

The people are kind, and treated other customers well. I had taken my car to multiple shops to fix shaking, they were the first to fix it.

I initially had an issue, but they called me and resolved it without my making them.