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Automax Service Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Gender-neutral restroom
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Mechanic
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Restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
Had really bad experience took car to him to get checked out they said it was fine they aligned it take it back a couple days later and they tell me oh you have bad tie rod ends you need to get them changed after they told me they were good to start with so now I have to get them changed and have it aligned again the guy didn't even want to do the work he just likes to rip people off and act like he is better than everybody else
We have used this mechanic shop before and anticipated that we would be giving a glowing review. In the past they have done good work, been honest, communicated effectively, and offered excellent customer service. This is how our most recent interaction started and they seemed to be going above and beyond expectations. However, when we tried to speak with the owner to clear up a misunderstanding and resulting problem, he immediately became defensive and yelled at us. He was so focused on ranting about his position that he wouldn’t listen when we explained how we had not been contacted as an employee had claimed and been given incorrect information on a prior visit. The employee who again insisted that he had called us is one of the reasons we’d previously judged the shop as honest. So, I double checked the records from our phone service provider and there is not an incoming call that could have been from them.
Absolutely amazing! My boyfriend went to them yesterday and today and he had nothing but good things to say about the company and the men working there. Our van was fixed quickly and without breaking the bank. They were very open and honest they even let my boyfriend look at the rotar they had to replace. I now feel safe having my daughter in the car! Thank you all so much!! We will be coming back!
He gave me a wheel alignment with bald tires on my car and told me that it's okay to have them done with he didn't let me go get new tires for my I ended up going somewhere else after he gave me a wheel alignment
OK, So I read All of the reviews before I took my Ford Expedition to have work done on it.. I Don't know what all of these people are Complaining about. Because I did not have any of that when I went there. The Young man at the desk was very friendly, I told him what i need to have done and I had the parts, He said he would let them know. When they pulled my ford into the bay to work on it. I stepped out side to make a call . In about 5 mins the Mechanic came and told me that some of the parts I had, I did not need to replace and where I got the parts from I could take back and get my money back. After showing me that the part was in good shape. I told him thank you for being honest because most places would have put in on and charged me for it even though I didn't need it. They are a great value, They same me money and do great work, My experiences with this shop was Great, I don't know what some people are talking about. I'm telling you if you want a great place to get you auto worked on This is the place. Great People, friendly and Honest 3 things you don't Normally get in a shop... They will get my business for here on.. If you need a shop try them out.. I recommend them 100%
Got me a Wheel Alignment on 2/24/21 I noticed that car was not driving straight when I let go off the steering wheel when on highway and my steering wheel not straight, I called to explain, what's going on and see if I can bring it back, I was told that at the bottom of the receipt there is only a two day warranty. So that means I paid $78 and I would have to pay that again and only been two weeks. SMH nobody told me that during check out. Friendly people. Customer Service was great, I was recommended by people in the area since I just moved here.
VERY POOR WORK (see attached image)!! Took my Toyota Tacoma here for an alignment after purchasing brand new tires from Walmart. I should have known something was wrong when the technician drove my truck out on the road 7 or 8 times while doing the alignment which took 2 hours (I was the only customer there). The guy working the front desk explained that when the tech drove it, it was still pulling. When I left this establishment the truck drove straight so I was satisfied. I did notice there was a subtle shaking at about 65 mph on the highway. To someone who is not a mechanic, that usually means a tire balancing issue. I took it back to Walmart to rebalance the brand new tires they'd just installed. After Walmart balanced the brand new tires again, the shaking continued. I finally took it to Toyota of Gastonia and they said the alignment was WAY off and that's why the truck shook going down the highway. The management of this establishment refused to provide a refund for their terrible work because I didn't bring it back within 2 days. I do not recommend taking your vehicle to this place! The attached image was sent to me by Toyota of Gastonia to show how bad the alignment was.
Affordable car care delivered from a family owned business. And it doesn't hurt that the family is pretty darn cool. I recommend this place when anyone asks about car care.
Quick Facts About Automax Service Center
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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