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Auto Mall Car Wash & Lube Center Info
Amenities
From the business
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Identifies as veteran-owned
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Other
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Identifies as veteran-owned
Best WLM Reviews
What has happened to this car wash? They used to be the one to go to in the city. I got my car wash. Paid pretty good money for it.Did not even do my tires and any trash in car was all bundled up and put into a pocket in the car. My mats were soaked on top and bottom and put back into the car wet. I am very disappointed. I don’t know what happened, but their reputation has certainly gone down.
This will be my last time using this establishment. The cashier stands outside till customer comes in and very rude, no courtesy at all. The detail guy started on my vehicle, stopped to pulled another vehicle behind mine trying to work two vehicles at once. I paid for The Works and still had to do the work. Bugs still on front of my vehicle, spots till in the window shield, missed spots on my vehicle and no shine to the tires at all. Extremely disappointed. Total waste of my time and money there, still had to do it myself.
I purchased a gift card for my mother. I went back and treated myself to a full detail wax included. The customer service is amazing and fast. The prices are very reasonable. SUV was shine, and clean inside and outside.
I had a WONDERFUL experience here!!! I have visited several different car washes in town and always leave those establishments feeling disappointed because my car still requires additional cleaning, which I handle on my own when I get home. That was not the case here! I got "works package" and it was worth every penny. Some of the areas I was really impressed with were the windows, seats, dashboard, cupholders, and door arm rests. These are all areas that normally get neglected by other car washes! The person wiping my car down at the end was extremely detail oriented and made sure that all of the bugs/smudges were removed from my front bumper and windshield, which again - is something I always have to follow up with when I use other car washes. I really enjoyed my experience here and plan to use them again!
I have included some pictures of my bumper so you can see how well they cleaned it! Any spots you see are strictly from normal wear and tear (rock chips/missing paint).
I had the most terrible car washes I ever had, on 12/29/2023 I took my 2023 C5 BMW to get “The Works” Car Wash Package, and when the guy said my car was ready, me and my wife jumped in and when we got home and I checked out the car, It was embarrassing, it had so many smells like he dry the car off with the same towel he dry the rim and tries with, glasses wasn’t clean, I know I didn’t pay $100 + for the wash but I have went through drive through washes that are way better than what I got. Never again,
THE WORST CARWASH TO EVER GO TO IN THIS CITY!! I TOOK MY CAR YESTERDAY THE WORST MISTAKE EVER. MY CAR WAS NOT CLEANED PROPERLY AT ALL AND WHEN I TOLD THE SO CALL BOSS HE DIDN'T GIVE A DAMN!! FIRST OF ALL HE SHOULDN'T EVEN MANAGE THE PLACE BECAUSE HE HAS THE WORST CUSTOMER SERVICE SKILLS HE ARGUED ME DOWN THAT HIS WORKERS DIDN'T SCRATCH MY INTERIOR REFUSED TO REFUND MY 21.00 MY CAR WAS NOT VACUUMED MY WINDOWS WERE NOT PROPERLY CLEANED AS WELL AS MY TIRES AND RIMS BLACK SUT ALL OVER THEM ONE OF THE WORKERS TOLD ME THE VACUUM DOES NOT WORK PROPERLY THE SUCTIONING POWER IS NOT WORKING HE TURNED IT ON TO LET ME FEEL THAT IT WASN'T SUCTIONING PROPERLY. THE MANAGER KICKED ME OFF THE PROPERTY AFTER I CURSED HIM OUT BECAUSE HE WAS UNPROFESSIONAL TO ME AND I STOOD MY GROUND WITH HIM !! THEY STEAL YOUR MONEY AT THIS PLACE EVEN KNOWING SERVICE IS BAD RUDE MANAGER WILL NOT GIVE YOU YOUR MONEY BACK I GUESS HE IS DESPERATE TO MAKE THE MONEY THE PLACE IS NOTHING LIKE IT USE TO BE!! DON'T GO THERE THIS IS A FAIR WARNING!! GET SOMEONE THAT CARES ABOUT KEEPING THE CUSTOMERS HAPPY TO RUN THIS PLACE!! GET RID OF THAT SO CALL RUDE A.. MANAGER MANAGER SUCKS!! IT'S THE CREEPY LOOKING BLACK. KNOCKED KNEES GUY!! YES I SAID IT!! YOU TOOK MY MONEY BUT YOU WILL LOSE MORE THAN THAT!! AND YES I AM A VERY ANGRY BLACK WOMAN!! BUT GUESS WHAT ANOTHER CUSTOMER LOST!! I SEE THE REVIEWS GET NEW MANAGEMENT NEW CAR CLEANSERS NEW. EQUIPMENT!! THE SO CALL BOSS SAID HE DIDN'T LIKE ME WHO CARES I PAID YOU TO DO YOUR JOB YOU FAILED YOU A THIEF!! YOU WON'T HAVE NO LUCK IN NOTHING YOU DO SO CALL BOSS!! WHERE IS YOUR PROFESSIONALISM!! THIS IS HOW YOU TREAT AN UNHAPPY CUSTOMER IT'S YOUR FAULT THAT I WAS UNHAPPY YOUR PLACE OF BUSINESS FAILED ME!!
My friend had her car taken care of here. Employees were wonderful especially the gentleman who was drying off her car! The friendliness one of all.
They got me in pretty quick.
However they did not take the blanket out of the back part of my car to vacuum ( I have my back seat down due to most times having a wheelchair with me. I have a blanket down to keep from getting so much dirt in my vehicle ) they left dirt under my seats they did not lift the hatch back and clean. The outside of my car was not completely cleaned. They got off most of it but they did not take the time to make sure it was clean.
I will not be going back prices are cheap for a reason very disappointed do not recommend
Quick Facts About Auto Mall Car Wash & Lube Center
Today
Opening Hours
| Monday | 08:00 AM - 04:00 PM |
|---|---|
| Tuesday | 08:00 AM - 04:00 PM |
| Wednesday | 08:00 AM - 04:00 PM |
| Thursday | 08:00 AM - 04:00 PM |
| Friday | 08:00 AM - 04:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
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