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Auto Care Inc. Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
Completely recommend! Honest and affordable- which is so rare these days in auto shops! The owner Dale is the best mechanic in Minneapolis- shop has been there for decades. I would never even consider going elsewhere!
Brought my car in for a transmission issue. Dale had it for a few weeks and I got it back ready to go. Even my dealership couldn’t figure it out after 3 visits. He was nice, up front with the price and explained what he was gonna do and why. He even drew a picture of how the transmission works, though I still have no idea what he was saying. I’m definitely going back with every auto issue.
My car had electrical issues, so I brought it to Dale. It Sat there for six weeks. The first four weeks I couldn't drive because I had surgery. But the following two weeks it was always "going to be ready tomorrow afternoon".
I finally went to pull it out if there. He charged $800.00 for doing work that was not related to my issues. I can't even be sure that he did what he said.
If anyone decides to go there, it would be beneficial to get written estimates, and a turn around turn time in writing.
I wanted to give it zero stars, but one star was the lowest that I could use.
My brother arranged to have his daughter's car towed here to remove an ignition interlock so we could drive it back home about 600 miles away. We arrived about 8:30 am and had to have the work done by about noon to make it to a 12:30 pm appointment elsewhere. The battery was completely dead and had to be charged to do the removal. Dale was pleasant to work with and took good care of us. We left to take care of some other business and when we returned The car was ready, started and ran fine, and the fee was reasonable. Thank you Dale
Guy sucks..lies and lazy!!!
Say open...not..junkie cars everywhere....can't park or sit there...he sucks!!...don't even answer phone!!!
They quickly diagnosed and repaired my car issue in the same day. Great neighborhood business. Definitely recommend!!
Avoid this auto shop like the plague. I’ve never felt inclined to write a Google review in my entire life until my experience here. I took my car here for a simple swap out of old to new tires and was unable to drive my car off the lot after Dale was finished working on it. I went to pick up my car after hours after the shop had closed and my car would turn on but wouldn’t move. Dale (the owner) wasn’t at the shop for the next two days and I was unable to leave a message on the answering machine.
After more than 48 hours of my car sitting on his lot unable to move, I used emergency roadside assistance to tow my car down the road to another shop. After checking out my car the outside shop informed me that my front right axle was broken and that was the cause of my car being unable to drive. I don’t know what happened when Dale worked on my car but the fact of the matter is I drove my car to his shop and it left with a broken axle.
I spoke with Dale multiple times over the phone and in person about offering some sort of accommodation or partial reimbursement for the work he did on my car to which he refused. I then asked for my old tires to be put back on my car (they were still sitting outside his shop) and requested a refund and again he refused. He is hands down the most unprofessional businessman I’ve encountered and has little integrity. I beg anyone who reads this to please take their business elsewhere.
Good work at a great price. Was able to work with me on servicing a Ford Explorer PTU that the dealership wanted to just replace (at a cost of $3500). Dale is willing to continue servicing the Unit until I have saved up to replace it.
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