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Aspen Dental - Rome, NY Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Today was my first appt with Dr Meyers. I cannot express enough how his demeanor, his expertise and his “going above and beyond” in securing an immediate follow up with himself and the surgeon calmed my “dentist related anxiety”. I left feeling confident in trusting that I am in very good hands and that there is a light now at the end of the tunnel!!!! Thank you Dr Meyers and to all the Aspen staff who were so very helpful, understanding and kind. You should be proud of yourselves, staff like you, are not easily found these days!!! Thank you again!!
I haven’t been to the dentist in a very long time, but started having tooth pain and decided to go in. Everyone was very kind, supportive, and explained things very well. No one judged me or made me feel stupid or uncomfortable, all of the staff are amazing and pleasant! They don’t push you to make a decision that you don’t want to do, they explain what they think needs to be done, and let you take the time to decide for yourself. 200/10 recommend!
I went to Aspen dental to get my dentures fixed. The doctor didn’t even speak to me. He spoke to the helper. I also inquired about implants they gave me quotes and prices, but they never discussed my dentures. When I asked about it, they said they would check into it. I have not heard anything back from them. I will not go back there. I do not recommend Aspen dental to anybody. They don’t speak to you directly and they don’t fix the problems you’re having.
They scheduled my appointment, I waited a month. Came in and got evaluated, got some plans for the future, was feeling great about everything. Then was immediately told that my insurance didn't work there, and started getting lectured about what it would be like to pay out of pocket for wisdom teeth/ 2 other broken tooth removal. They don't want to help you, they want your cash boiii. And I'm still in pain because instead of pulling my teeth, they tried to pull a bait and switch.
I had a great experience with Aspen Dental in Rome NY. I was treated with very courteous and thorough service with my interactions with all staff. Thank you and I look forward to our next steps.
Made an appt for a basic cleaning. By the time they were done my "treatment plan" was quoted at $7,066.00! I told them I wanted NOTHING except the cleaning so they adjusted it and then it was still over $1,000. They said they had to do a "special treatment" and my cleaning couldn't be done without it. Obviously I'm not paying $1000 for a cleaning so I I said no and left. The office manager said there is no charge for the first appt. A month later got a bill in the mail for $171. Had to call the office and get it corrected. Aspen dental has been nothing but a waste of time since day 1. Did the same thing to my son. Wanted to charge him over $4k for a single root canal. Then also billed him for his "free" first appt. I wonder how many people actually fall for their "treatment plans" or pay their fraudulent bills they send. Disgraceful!! Would NEVER recommend to anyone!!
Made a appointment for teeth cleaning and when I was called in, I was told my appointment was for a comprehensive exam that includes 18 x-rays! They took 18 x-rays and pulled a tooth just 2 weeks earlier. Also, there wasn't even a dental assistant there. Since I had to drive 40 miles to get there, I was so pissed! So be careful with them.
Never again. Communication is terrible. I would never hear from them, but they would tell me that they email and send me text. Never happened, and when I would tell them, it was like talking to the wall. Something was wrong with their system and they wouldn't listen. They sent me some money back and never told me why. I called them and they started my permanent dentures. On the third visit they told me I owed for the perm lowers. It was the same amount that they sent me. Told them they weren't getting another penny. I had the receipt with paid in full. They still have what I paid for and never contacted me. The level of incompitents there was unbelievable.
Quick Facts About Aspen Dental - Rome, NY
Today
Opening Hours
| Monday | 07:30 AM - 05:30 PM |
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| Tuesday | 07:30 AM - 05:30 PM |
| Wednesday | 07:30 AM - 02:00 PM |
| Thursday | 07:30 AM - 05:30 PM |
| Friday | 07:30 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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