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Ann's Salon

+1 518-272-6870
4 Brunswick Rd, Troy, NY 12180 United States of America
Open Today: 10:00 AM - 08:00 PM

Amenities

Amenities
  • Gender-neutral restroom
  • Restroom
Planning
  • Appointments recommended
Payments
  • Checks
  • Debit cards

Best WLM Reviews

New to the area, and looked carefully on the salons locally. I went in for an estimate one day and immediate attention to customers. Ann is amazing with her service, jokes, and professionalism. Booked an appointment and Ann did an amazing job listening to my needs, repeating it back to me to be clear. Did a color with light color correction at ends from original color black color hair to this burgandy berry red. Also did wash, blow dry and style. Pricing is amazing for quality results! ALWAYS COME IN FOR AN ESTIMATE! Ann was quick, great multitasker, and she is sweet/funny! Salon is clean, staff is great and helpful, and most importantly it wasn't stressful. I could trust Ann. Thank you for the services and outcome????????????
I've seen Ann a few times now, and as someone who has had multiple hair stylists throughout the world, she is one of my very favorite! She listens when I describe what kind of cut I'd like and she always stops during the cut to see if it's where I want to be going. She makes SURE she's giving you the cut you want. And she always does a perfect job. ALWAYS. Bonus: she keeps me belly laughing through my appointments and is just so much fun.
If you're looking for a hair stylist in the Capital Region, I definitely recommend Ann. Every. Time.
Amazing haircut and wonderful service. Ann did a beautiful job coloring my hair and gave my boyfriend a haircut too. Plus the prices were more than fair. I've never had such good results at such an affordable price.
Always love getting my hair done by Cassie at Ann's Salon. She does a great job and I leave happy. Everyone is friendly and the prices are affordable.
Love Emily at Ann's Salon! Great haircut - CONSISTANTLY - which can be hard to find, and she does amazing color! All the stylists do great work and I recommend them to friends.
Ann's salon is amazing and Ann herself is amazing. She has been wonderful to consult with and is always realistic about my vision vs. what will work and look good and keep my hair healthy
Absolutely love how I look and feel everytime I leave! Their the best! The vibe is so nice there. Can't wait for my next appointment. ????
I have had so many bad experiences with a stylist not "listening" to me when I describe what I want done with my hair. When my friend suggested I give Ann a try, I was skeptical.
I've been back several times now - sometimes just walking in. Each time, any of the stylists were more than willing to take the time to color and cut my hair the way I wanted it. Often they would cut a little bit and then ask if that was what I wanted before continuing.
I have had my hair colored several times - each time it looked wonderful. Would completely recommend to anyone!!!

Quick Facts About Ann's Salon

Ann's Salon has several strengths that make it a popular choice for customers in the area. One of the main strengths is the excellent customer service provided by Ann and her team. Customers consistently mention the immediate attention they receive upon entering the salon and the friendly and helpful staff. Ann is praised for her professionalism, listening skills, and ability to accurately understand and fulfill the customer's needs. This highlights her strength in communication and customer satisfaction.
The quality of the services provided by Ann's Salon is another strength mentioned by customers. Many comments mention the amazing results they received, whether it be a haircut, color, or styling. Customers are especially pleased with the consistency and precision of the haircuts, as well as the beautiful hair color results. The skills and expertise of the stylists at Ann's Salon are commendable and contribute to the positive reputation of the salon.
Affordability is also cited as a strength of Ann's Salon. Many customers mention that the prices for the services they received were more than fair and affordable. This appeals to customers who want quality results without breaking the bank. The combination of affordable pricing and excellent service makes Ann's Salon a popular choice for customers seeking value for their money.
Another strength of Ann's Salon is the welcoming and friendly atmosphere. Customers mention the nice vibe and the positive energy that they experience when they visit the salon. This creates a comfortable and stress-free environment for customers, which enhances their overall salon experience. The staff is praised for being friendly and helpful, contributing to the positive atmosphere of the salon.
Ann's Salon receives praise for its ability to listen to and understand customers' desires regarding their hair. Many customers mention that Ann and her team take the time to listen to their requests and make sure they are satisfied with the haircut or color. This personalized approach to hairdressing strengthens the relationship between the salon and its customers, as it demonstrates that their needs are taken into consideration.
Additionally, the fact that customers feel secure and trust Ann with their hair is a testament to the salon's strength in building strong customer relationships. Ann is described as trustworthy and realistic in her consultations, advising customers on what will work best for their hair while keeping it healthy. This combination of expertise and trustworthiness is highly valued by customers and contributes to the salon's success.
Despite these strengths, there are a few potential weaknesses that could be addressed by Ann's Salon. One recurring comment is the difficulty in getting an appointment, with some customers mentioning that they had to wait or that the salon was often fully booked. This suggests that the salon could benefit from improving their appointment scheduling system to better accommodate customer demand and reduce wait times.
In addition, while many customers praise the skills and expertise of the stylists at Ann's Salon, it would be beneficial for the salon to actively seek opportunities for professional development and training. This would ensure that the stylists stay up-to-date with the latest trends and techniques in hairdressing, allowing them to provide even better service to their customers.
Overall, Ann's Salon has numerous strengths that contribute to its popularity among customers. The exceptional customer service, high-quality results, affordability, welcoming atmosphere, personalized approach, and trustworthiness of the salon and its staff are all factors that set Ann's Salon apart from its competitors. By addressing the potential weaknesses mentioned, such as improving appointment scheduling and investing in ongoing professional development, Ann's Salon can continue to thrive and maintain its reputation as a top salon in the area.


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Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday 09:00 AM - 01:00 PM
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