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American Regency Inn Info
Amenities
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
Room was not clean. Bathroom hadn't been cleaned, soap from last guest still on edge of tub. The faucet in tub/shower was broken off wall. The Door to room didn't close all the way and had a large gap that you could see to the outside . Tried to find a different place to stay but every place was booked. Bed was very uncomfortable. GROSS,GROSS. I got Lysol wipes and did a good cleaning after we couldn't find anywhere else to stay.
Nice location. Good parking. Room was clean. The only drawback was the place is run down needs an uplift. Especially the bathroom were the water draining was very slow. Good for the price
Had a very good experience with management in the front desk. The young man was very courteous and professional. Helped us out alot do to being delayed and checking in late. I know it's not a 5 star hotel, but we where comfortable and the value was great, not over priced like other places and will surely be returning here to stay again do to the service we received, stayed here Dec,28-30. Thank you American Regency Inn!
We stayed there the night of 12/27/23. The temperature outside was below freezing around 27F. The heater went out middle of the night and later the power went out as well. The room started to get cold, and there were no additional (back-up) blankets in the room. I put on all the jackets we got but worried it might not be enough, and that we might catch a cold during the night. I called the front and they said they are working on resetting the breaker. After about 20 min, the power came back on and I had to turn-off and then turn-on the heater for it to work again. This power going out and on happened about 4 more times that evening. Each time, I had to reset the heater for it to work again; and each time not knowing if we will have heater for the rest of the night. It has caused us unnecessary stress, inconvenience, and not to mention it could outright be dangerous with no heater in freezing temperature. The heater finally stayed on for the rest of the night, but I could no longer sleep peacefully not knowing if it's going to go out again. If you are managing a motel in a place with freezing winter climate, you ought to make sure your heater better be in working condition. And how feasible was it to change motel in the middle of a freezing night in a tourist place during the holidays? The next day I asked the front how would they compensate for what happened, the young man said he had fixed the problem and so won't give any credit or refunds or partial refunds. I said I'll call my credit card company. He said he has my signature for the charge, so he is not worried. Won't ever come back even if they pay me. Stay away.
Room floor was filthy dirty upon arrival. We "mopped" the floor with a bath towel and it was almost black after. Bathroom fan did not work. One dirty microwave for entire motel located in the parking lot. Staff lied to me & stole about $300 of my bourbon & wine when I accidentally left it when I checked out.
Website advertised room rate of $49. When I tried to book, it came out to over $100. This amount doesn’t show up until after your credit card information is in. So basically you don’t have chance to back out.
I was broke down & the staff was more than accommodating, adjustable & reliable. Rooms were very comfortable & well priced. If I ever are back in the area again I would stay, No Question. Thank You & Semper Fi
Rooms a little dated but service was very Good. Requested handicap room and they gave us a decent one. Kevin at front desk very helpful.
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