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ALIXETTE'S African Hair Braiding

+1 706-715-9642
3705 Washington Rd Suite B, Augusta, GA 30907 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About ALIXETTE'S African Hair Braiding

ALIXETTE'S African Hair Braiding place has received several positive comments that highlight its strengths. One of the strengths mentioned is the speed and talent of the braiders. One customer mentioned being impressed by how quickly they were able to braid their children's hair, finishing by 9:30pm. This indicates that the braiders at ALIXETTE'S are efficient and skilled at their craft. Another customer mentioned being able to get their hair braided last minute for a trip, indicating that the salon is responsive to immediate needs and can accommodate customers on short notice.
The cleanliness and professionalism of the salon were also mentioned as strengths. One customer mentioned that the salon was clean and quiet, and they were seated right away. This indicates that ALIXETTE'S maintains a clean and organized environment for their customers. Additionally, multiple customers remarked on the friendliness and professionalism of the staff. One customer specifically mentioned that they felt like they were being treated by a family member, which suggests that the staff at ALIXETTE'S create a welcoming and comfortable atmosphere for their customers.
In terms of weaknesses, one comment mentioned unprofessionalism and inconsistent pricing. The customer stated that prices were not consistent and seemed to depend on the mood of the staff. This inconsistency may create confusion or dissatisfaction among customers, as they may not know what to expect in terms of pricing. Additionally, the customer mentioned that the quality of work varied among the braiders, suggesting that not all staff members may be equally skilled. This could potentially lead to inconsistencies in the final results for customers.
Another weakness mentioned in the comments is a lack of clarity or miscommunication regarding specific service requests. One customer mentioned not receiving the desired service because there was a misunderstanding about the type of braids requested. This suggests that there may be a breakdown in communication between the customer and the stylists at ALIXETTE'S, which can lead to dissatisfaction and frustration.
Furthermore, one customer mentioned concerns about cleanliness and hygiene. They commented that a nurse in scrubs sat in the chair before them and the chair was not wiped down. This raises questions about the sanitation practices at ALIXETTE'S and the potential risk of cross-contamination or exposure to germs.
Another weakness mentioned is a decline in service quality while prices continue to increase. This suggests that customers may feel that they are not getting good value for their money, as the service has allegedly gone downhill. This decline in service quality may lead to a loss of customer trust and loyalty.
Overall, ALIXETTE'S African Hair Braiding place has strengths in terms of speed, talent, cleanliness, and professionalism. However, there are weaknesses in terms of inconsistent pricing, miscommunication, concerns about cleanliness, and a decline in service quality. These weaknesses should be addressed in order to improve the overall customer experience and maintain a positive reputation.


Best KBFKR Reviews

They do awesome. Took my kids after school and we were done by 9:30pm. Very impressed with their speed and talent and will definitely come again and again!!
I needed my hair braided last minute for a trip. I was able to get in same day and my hair came out just beautiful.
Unprofessional. Prices depend on mood. Everyone’s work isn’t of equal value and not any faster than other local braiders as there will still only be one person on your hair. They used to take card payment via the square cash cube on the owners phone but now only cash app n Zelle and want u to pay all the fees. ???? didn’t received service I asked for because the person you speak to is never the person who ends up doing your hair. Was told I didn’t ask for Knotless braids like I don’t have the texts in my phone. ???? They will squeeze you in to take your money then complain all while there’s a baby screaming the entire time and they take many breaks to tend to the child. ???????????? Sat down after a nurse in scrubs and no one wiped the chair down. There’s no telling what she brought in there on those hospital clothes. ????????Idk if things changed because I have not actually seen the owner the last few visits but the service has gone down drastically while the prices keeps increasing. I won’t be returning.
The salon is clean and quiet, was placed in chair right away. I got exactly what I showed in the picture and I love it. I will be back.
The staff was very friendly and professional. I showed her the hairstyle I wanted and got the exact style. She is brilliant. I will definitely be back!
June 3, 2021 update: Honey, I love this salon. Again, The atmosphere is chilled and calm. The stylists are very friendly and welcoming. This is my second visit to this shop and oh my god the stylist was a goddess on my hair. They never fail to disappoint me when I come. I highly recommend their services.
Awesome, Awesome....the best hair braiding place
I have ever experienced. Alex and her mom were very professional and inviting. Not only were they exceptional in their service, they made me feel like I was in my own home getting my hair braided by a family member. Thanks in advance for all you do, not only do you get a ????up I also rate you business ????.
This was my first time going to this business with my daughter and we had an excellent experience with them. They was on point with our appointment and was out at a reasonable time. They work without taking a break and they’re very professional, I’d recommend them to anyone. They’re be seeing me in bout 3 months for touch up
Love the results I get everything I get my hair done. They always check to make sure it's what you want and like throughout the process. If it is not right they will make sure it is. These ladies are the sweetest!!!

Place Pictures

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ALIXETTE'S African Hair Braiding Info

Amenities

Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location