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Alfonso Auto Repair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
My experience echoes the other bad experiences previously mentioned in other reviews. We get a call at 4:30 that the car is ready. Mind you this is after about a week and a half of waiting for the car. We get there at 6, and the vehicle is not ready. We watched this mechanic glue trim pieces and the front grill back onto the car. These parts previously had clips so it was clear the clips were broken. After an hour of standing outside and waiting for the gluing and other small things to be completed, they go to start the vehicle and the battery is dead. After another 20 minutes and being told the battery needed a full charge which would take 30 minutes, one of the women who work the front desk came out and took a look at the battery. The positive terminal was disconnected! She is the one who fixed it and we finally got on the road. We made a stop, and when we got back to the car the battery was “dead” once again. I took a look and it turns out the ground terminal was loosely attached to the battery. The whole experience was abysmal. Find another shop, DO NOT waste your time, money and energy dealing with this dumpster fire of a business. Oh and by the way, we sent it in because of a stuck hood latch. An absolute joke.
My vehicle was actually in worse mechanical shape after the work was done. I barely made it less than a mile back to my apt before it died. 120 bucks wasted. I didn't even bother taking it back.
My girl took her car here yesterday and almost got taken advantage of. The guy said that she needed and new transmission and everything thing would have costed 1140 including labor.. I thought it sounded to good to be true so I sent her to someone else and they said they messed to change some sensors and it only costed 250 and the car is running perfectly! These guys at Alfonso are rip off artists DO NOT TAKE YOUR VEHICLE HERE!!!!!!
Love this shop!! Everyone is so nice! They fixed my car! They ask to follow up in a few days to make sure everything is all good! They truly care and they know what they are doing. I had a few conversations with people in the lobby also getting work done on their car and I hear great feed back all the time. Definitely will come to Alfonso if I ever have any issues with my car. Great people you can trust!
Very quick to help when I showed up near to closing time with my car leaking gasoline. Nice staff and very quick to follow up.
Worse mechanic I've ever been to. Terrible with customer service. Will hold your vehicle for 6/7 days each day saying it'll be ready the following day at 2p then they says sorry the next day. Until it's been a whole week. Full Warning ⚠️⚠️⚠️ do not take your car here. I wish I took the reviews into consideration prior to going. Unfortunately, this was a emergency. Last resort.
Worst experience ever! I had my car there for 11 days for a misfire.i had to call the shop several times to find out what was going on with my car cause they never called me themselves.Alfonso changed the coils,spark plugs and mixed up my coil connector wires(the only parts I gave consent to change was the coils)so it started running on 2 cylinders right after he mixed my wires he blamed it on the person that worked on the wires before him and tried to switch the computer cause he was saying that it was burnt out from the wires when it wasnt actually burnt out,I decided to go get my car back to bring it to another shop before he could make it any worse and he had the audacity to tell me I was driving him crazy and wasted his time by getting my car back after I told him to order all those parts(I NEVER TOLD HIM TO ORDER THEM!)????????when he was just making my car far more worse as he was wasting my time.He even said my spark plugs were broke when I already told them they were brand new when I first dropped of my car!????I brought my car to Pete's instead and it was fixed in one day,turns out the only thing that needed to be changed in the first place was the oxygen sensor(which is supposed to only take 5 minutes to replace)could've been an easy cheap quick fix but I ended up paying 500$ plus 160$ for useless parts cause Alfonso mixed up my wires and burnt out my coils.ALL OF THE GOOD REVIEWS FOR THIS SHOP ARE FAKE!NEVER BRING YOUR CAR HERE THIS GUY IS RIDICULOUS!????
My daughters car broke down in front of this shop on 4/13/22 she was walked up and asked if anyone could help her and they told her no they are to busy to help out. This is a huge issue and they certainly need a lesson in humility...Clearly not someone you can trust or depend on! she is 17 and was very just looking for help... What a classless shop, Lets hope this never happens to your child or wife.
Quick Facts About Alfonso Auto Repair
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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