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Alexa Paint & Body Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best WLM Reviews
Check all reviews before going to this shop. I was looking for a place to do touch up paint on my car. The job was too small for most places and Alexa said they could do the job. I gave them a small deposit, which should have been a red flag, and was told my car would be ready in two days. On the morning that I was supposed to pick up my car, I learned that my car was totaled! Interestingly, they had not begun the paint job. The out of pocket to my insurance company and me was about $30,000.
After over three months, I finally got my Dodge Ram back. Can't really find anything they did correctly.
After the first two weeks, I was told the truck was ready. Turns out, they over-sprayed the entire quarter panel and paint ran down the side, leaving easy to see trails. Doug failed to find or mention it and hoped we wouldn't see it.
As instructed, I brought him the truck back and six weeks later, I finally got another call.
Doug was unwilling to take responsibility for the quality of his work. They actually added a few more problems for me to deal with. Extra thirty miles on my truck than when I dropped it off, flat tire, couple new dents, and several new scratches around the bed.
He attempted to blame the weather, his tools not working correctly, and finally opted to storm off as I continued to refer to the poor quality of his work.
I have dealt with a lot of people over the years in various blue collar trades, he is by far the worst. Completely unprofessional in dealing with customers, horrible work quality, the list goes on. I wouldn't have this guy work on a huffy bicycle.
Onto small claims court, Doug will not be keeping my money.
Edit: Doug lied to the suits when he was questioned!
Due to the good reviews from a while ago I overlooked the trash all over the grounds and general sketchy look of this place. I got an appointment to bring in my truck three weeks later for some simple panel painting. Arranged transportation and when I got there was told they couldn’t work on it now but could next week. So again arranged a drop off a week later and was told that they couldn’t work on it for a while. Gave them almost 2 weeks before showing up and finding my truck parked with no work at all done on it, no one around, and no evidence of all of the backlog supposedly holding things up. Avoid this place. One star for no damage or theft, which I was really starting to worry about.
I've been looking for someone to paint some car parts for me and everyone wanted to paint my whole car. I talked to this place and they can get me right in with a very reasonable price. His work looks very good also.
The guy working there, does no want to work. I called him twice and came to his shop once around 10am and he was still in bed. He told somebody that he was going to call me back, but he never did. Very unreliable person !
I called just looking for a quote. My vehicles wheel well had been smashed into the tire, so the car can't be driven because the wheel well is crimped. So I needed a rough estimate based on some pictures. The owner was needlessly rude and combative over the phone, apparently he was mad because he refuses to do estimates without seeing a vehicle. He was ranting the whole time about how unreasonable it is to ask for a quote over the phone that I was barely able to communicate the situation to him. He communicates like a rude lowlife, not at all like a proper business owner. But then, a proper business usually has a website, and a phone number of its own (the number listed is the owners cell phone).
I am related to this company. My dad runs it and I promise he will give the best deal possible. His estimates will always blow other competitors out of the water. Plus get it done in a timely manner and treat customers with the upmost respect
Not only did Alexa do a fantastic job, car looks awesome but they were almost $600.00 dollars less then the other two estimates. Thereally
Quick Facts About Alexa Paint & Body Shop
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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