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Al's Service (Alcolock Installer) Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
This is probably one of the worst places of service you could go to in town and Al himself is Nothing but disrespectful and unhelpful. For a grown man who runs a business to get away with talking to people the way he does is pathetic. And personally, I hope the jack falls while he’s under one of his vehicles
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We had a problem with our VW T5. Other garages inclusive VW dealers did not want to look at it because it is an European diesel car. I called Al and I could come directly. He looked at it carefully and one of his mechanics (indeed tribal, not reticent, but very nice!!) helped me instantly. I advise this garage. Al may be a little bit rough but he surely is a straight forward veteran and he represents the best of the USA!
From now on my campervan is touring through Europe with an Al's service sticker (the only sticker!) on the bumper. Thanks Al!
Took my vehicle in for a diagnostic and the shop.didnt waste anytime. Before I was even out of town, they called me and gave me a diagnosis with the issues on my vehicle and gave me a quote and an estimated time of repairs. My vehicle was ready in a couple days, even with a transmission repair. The Shop personnel was very professional and kept me up to date on the progress, up to when the repairs were completed. Extremely Happy with their work. Highly Recommend this automotive shop for repairs.
The team at Al's service have won my business.
I work at another shop in town and they are where I send all the euro vehicles that we cannot diagnose or service.
My customers Allways give me good reviews
Edit after they’re snarky response: Even after arguing with me for 20 minutes they’re still trying to argue. See attached picture of their estimate and think for yourself if a rear end collision could cause damage to a rear shock stressing out the air ride suspension. You don’t have to be a mechanic to make this determination. Just think and read all the comments before you take your car here.
I can’t tell you enough NOT TO GO HERE!! I’m not the type to write a bad review, but for the good of my community I had to. I was told that Mercedes doesn’t do full point inspections despite having paperwork proving my vehicle was inspected 8 days prior to bringing it in after being hit by someone. If Al’s looks at your car they’ll say things in the report like “awhile” without being able to explain what timeline “awhile” fits into. While having the audacity to say Mercedes’ doesn’t do full inspections. I’ve never received anything from Mercedes stating “awhile”. The office (insert expletive here. I don’t know what else to call her) just wants to argue, more than helping customers out. She argued with me for over 20 minutes, talked over me, didn’t listen, and was very unprofessional. If they spent as much time actually looking at your vehicle as they did arguing it would be a halfway decent shop. Save yourself some time and find a reputable shop to take your vehicle. I’ll be taking mine to Albuquerque and have my car done right.
Hey “S” no need to be rude. Al’s Service is very good, my car is just junk. Maybe yours is too!
Been using Al's over the years, for several vehicles; Audi, Jeep, and Toyota. Their prices are very fair and very good to work with. Friendly, Direct and to the point.
Overall a Great team providing great and honest work. ????
Go to any other car shop in town… got my car worse than when it went in…. They didn’t fix my car at all and al charged double the price of what it would cost you to do it yourself. Poor customer service and seems to be a money hungry grumpy old man. Any other car shop in town would give you better customer service and is more reliable than this shop. Don’t know how he still is in business… literally have photos of before and after my car went in and how it came out worse. I basically paid the man to ruin my car.
Quick Facts About Al's Service (Alcolock Installer)
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 06:00 AM - 04:00 PM |
| Wednesday | 06:00 AM - 04:00 PM |
| Thursday | 06:00 AM - 04:00 PM |
| Friday | 06:00 AM - 04:00 PM |
| Saturday | 08:00 AM - 12:00 PM |
| Sunday | Closed |
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