Able Brake Service

+1 570-969-1060

510 Wyoming Ave, Scranton, PA 18509 United States of America

Open Today: -

Able Brake Service Info

510 Wyoming Ave, Scranton, PA 18509 United States of America
+1 570-969-1060
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Best WLM Reviews

Best garage in Scranton! Uncle John is honest and not there to rip you off. Very good quality work.

I would like to start with the positive: the car was diagnosed accurately and the repair was done well. The mechanic at Able Brake/Pasco's Towing was patient in explaining the problem to me. Pasco's Towing picked me up when I was stranded in Scranton and stopped at Kost Tire (where I normally go) to see if Kost could fit me in before they took me to their shop, which I appreciate.

That said, Able's quote for the AC compressor and labor (which was preventing my car from starting) came in at approximately $940: $585 (!!) for the compressor, $40 for the fluid, and the rest for labor. I'm attaching a slice of one of the bills. The cost of the compressor shocked me, so I called Kost (where I normally go) to find out what they would charge. Kost offered me the entire repair for $750; the main difference was that they would use a $350 compressor instead of a $585 one. Kost assured me that Able would probably have access to the same parts distributor. So I called Able and asked if they had access to – and would be willing to use – a cheaper compressor. This did not seem like an unreasonable request to me. I respect mechanics and would never attempt to pay them less for their labor, all I wanted was for them to install a cheaper part. After some confusing back and forth during which I was never able to talk directly to the gentleman in charge of ordering the parts (who is also the owner), I was offered the repair for $770, which sounded a lot more reasonable, so I took it, assuming that they would simply install the lower-cost part. I was also under the false impression that the $770 included the $80 diagnostic fee.

I picked up my car and found that the $770 did not include the diagnosis. In addition, I was not allowed to use my 10% off AAA discount because “how many discounts do you want?!” (actual quote). So in the end I basically paid the $940 that I was originally quoted and ended up feeling like I had seriously annoyed the mechanic.

By contrast, when I called Kost about the problem, they understood my concerns about the cost of the part and were enthusiastic about helping me find a cheaper one of equal quality that they could purchase through their distributors. I've been to Kost many times and I will probably go back to them in the future.

Needed brakes bled and they said the charge was $75 which is an insane price. I asked why so expensive he said cause he charges $75 an hour which is ridiculous for a brake shop. I said the job only takes 15m and he said he charges a min of an hour which is bullcrap when more than %50 of a brake shops jobs are less than an hour..so he's ripping people off super bad

I have been going there for many years. Great, quality service and everyone is so nice! I recommend Able Brake to everyone! Best service in this area as far as I'm concerned!

Very friendly owner and staff i had a problem with my car they put fluid in for free

The BEST u can get

Good service