1st choice towing and recovery

+1 910-316-8337

1001 W 5th St, Lumberton, NC 28358 United States of America

Open Today: -

1st choice towing and recovery Info

1001 W 5th St, Lumberton, NC 28358 United States of America
+1 910-316-8337
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Best WLM Reviews

I had an exceptional experience. They went above and beyond by patiently walking me through the process of charging my airbags, ensuring my trailer was lifted off the ground. Their honesty and helpfulness set them apart, making them my go-to choice for any towing needs. Highly recommend!

Last week my truck broke down on a trip from Virginia home to Florida. It was a scenario where everything that could go wrong seemingly did, but Sean and David were incredible. They went above and beyond in helping me find a rental car since everywhere was sold out due to graduations. Additionally they are able to work on diesel vehicles and I was able to leave the truck in a place that I felt totally comfortable with even though I am not from the area. Just good folks that seem hard to find in todays world.

David came and picked me up and did an excellent job with the whole process. I was traveling from Georgia to Baltimore when my vintage Mercedes transmission gave out. First Choice was prompt , Courteous and professional. They went out of their way to make things as good as they could be. I would highly recommend them.

My car broke down on the highway, 1st choice towing got to me very quickly, within 20 minutes of calling! Got me, my kids, and old doggie off the side of the road safely!! David was great!!! They fixed me up and sent me on my way! Definitely keep these guys in mind! Great people all around!! ????????

I would never have 1st Choice Auto Repair work on my Diesel Excursion. The truck ran when I dropped it off. After 7.5 weeks of constantly being told it was a day or two away from being done, I had to have a police escort to tow my non working truck away from 1st Choice Auto Repair. Shawn the owneris a poor communicator and many of his excuses made no sense. He has a booming wrecker business, but appears not to have competent mechanics. I originally asked him if this was a repair they were capable of fixing. I just wish he had been honest and said no. He eventually had another mechanic who owned another shop working on it. $3100 repair bill and truck had to be towed to another mechanic to be fixed and has numerous issues it did not have when I dropped it off.

I was traveling through SC when my bucket truck broke down, and Shawn got my truck and trailer back to Va, no problems. Great service, Shawn knew what he was doing and did his best to help fix a bad situation. Big thanks to 1st choice and Shawn.

I cant say enough good things about David. He was so helpful. After towing me to lexus of raleigh, he made sure i got to a hotel which was 2 miles away. My 1st tow was done by mitchell towing. The guy wouldnt drive me 3 blocks to a hotel. He said he was going in opposite direction. Ugh 1st choice is my choice. Caring, concerned an efficient. Thank you David for being so thoughtful. You are the best!!! God bless you

Much love Valerie

1st choice and/or their “partners” (J&B towing) were dispatched to a wreck involving my vehicle… if I knew then what I knew now I would have NEVER allowed them to leave with my car! If you care about your belongings I would suggest you not doing so either! I was told I couldn’t take my speakers out of my trunk when I went to clean my car after it was towed to their facility... strange but no biggie right? WRONG. Once insurance gives me the “ok” I go to get my speakers and they have been STOLEN out of my vehicle! To make matters worst they showed be a picture of them in my trunk before they towed my vehicle only for my 600$ speakers to “mysteriously disappear” while my vehicle was in their possession!